Terms and Conditions - PRANVERA

Welcome to PRANVERA, an online fashion store. Throughout this site, the terms “we”, “us” and “our” refer to PRANVERA. Please read these Terms and Conditions and our Privacy Policy carefully before using PRANVERA.com.au (referred to hereinafter as “website”) provided by Illyria Couture Pty Ltd ABN 48626497381 of Level1/65 Main Street, Greensborough Victoria,3088, Australia (“we”, “us”, “PRANVERA”) PRANVERA offers this website, including all information, tools and services available from this site to “you”, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By accessing and using our website, you agree to comply with the following terms and conditions:

1. Acceptance of Terms 

By using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website. PRANVERA may in its sole discretion, modify the Agreement at any time by posting a revised Terms and Conditions and are effective once posted and are binding. 

2. Product Information 

Product Descriptions: We make every effort to accurately display the colours, sizes, and descriptions of our products. However, we do not guarantee that the product descriptions or other content on our website are error-free, complete, or up to date. 

Availability: We do not guarantee the availability of an item until the order has been dispatched. If we discover that an item is unavailable, we may have to cancel an order, in the case we will refund your order for this item. In the case we cannot get in contact with you, we will cancel the order and refund you in full.

3. Orders and Payments 

Order Placement: By placing an order, you are making an offer to purchase our products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, suspected fraudulent activity, or pricing errors. 

Payment: We accept various forms of payment, including credit cards, debit cards, and PayPal. All payments must be made in full at the time of order placement. We may contact you to verify your personal details before despatching your order. By providing your payment details, you authorise us to take full payment for your order and communicate with you in the event of an issue with your order.

4. Shipping and Delivery 

Shipping: We offer shipping within Australia, the USA, the UK, and selected countries in Europe and Asia. We will provide shipping free to those countries indicated in our Shipping Policy. The delivery times provided by us are estimates only. 

Delivery: While we make every effort to ensure prompt delivery, we cannot be held responsible for any delays or damages caused by third-party shipping providers or customs clearance procedures.

5. Returns and Exchanges 

Returns Policy: We offer returns and exchanges on eligible products within a specified time frame, subject to certain conditions. Please refer to our Returns Policy on our website for detailed information on the process and requirements. 

Return Costs: The customer is responsible for all costs associated with returning products, unless the return is due to an error on our part.

6. Intellectual Property 

Ownership: All content on our website, including images, logos, trademarks, and text, is the intellectual property of PRANVERA and protected by applicable copyright and trademark laws. 

Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes only. Any unauthorized use of our intellectual property is strictly prohibited.

7. Limitation of Liability: To the maximum extent permitted by law, PRANVERA and its directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products, even if we have been advised of the possibility of such damages. 

8. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the State of Victoria, Australia. 

9. Amendments: We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically.

By continuing to use our website after any modifications or updates, you agree to be bound by the revised terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at sales@PRANVERA.com.au

To make enquiries or otherwise communicate with PRANVERA, please write to us at:

PRANVERA

P.O. Box 3100

PRAHRAN East   Victoria   3181

These terms and conditions were last updated on 6 May 2024.